We're so happy to see you choose NeroNext as your web hosting provider! From our own experience, we know how stressful migrating to a new web host can be, therefore we've developed a policy to ensure you have the best experience possible.
Before requesting a NeroNext Migration, please review the below policies based on the Web Hosting service you purchased:
How To Migrate To NeroNext
- Silver, Gold, Bronze, and Diamond customers receive 1 (one) complimentary website migration within the first 30 days of placing their order.
- Clients migrating from a cPanel hosting environment will have their entire account restored (including emails, databases, etc) as long as we are able to obtain a full cPanel backup. Those migrating from non-cPanel environments or those where we are unable to obtain a full, non-corrupt cPanel backup, will only have the website files migrated and 1 (one) databases.
- Accounts larger than 8GB compressed do not qualify for our complimentary migration service.
- Our complimentary migration service is provided on a "best effort" basis.
- Specific Migrations: Some customers may require specific needs outside of our complimentary policy. Depending on the work involved, we maybe able to accommodate, but these migrations may incur a charge, determined by the work involved. Please continue with the request below, and our team will evaluate your request, and provide your options.
How To Request Your Migration
- Step #1 Login to the NeroNext Client Area
- Step #2 Complete our Migration Request Form (one per domain)
- Step #3 Allow our team 24-48 hours (most of the time much sooner) to complete the migration.
- Step #4 Enjoy our high-speed, reliable, affordable, and scalable Web hosting!